Retirement Resident Services

Our Doctor makes weekly visits around our Home to check in on the healthcare needs of our residents.

Doctor Visits
Dr. Randy Holloway

 Our Occupational Therapy Team is available to assist with Mobility Equipment Needs and funding assistance.

For more information, contact Sharon Stasso at ext.230 or


Occupational Therapy
Sharon Stasso, OTA

All resident meals and snacks are provided daily and are included in the monthly residency fee.

For more information, contact our Director of Dietary Services, Tina Klassen.

519-326-6109 ext.233

Home-Cooked Meals

 Foot Care services are available to our residents on a regular basis.

To make an appointment, contact the Retirement Residence nurse.


Foot Care
Jessica Rodzik-Couto, RPN

Our BSO Social Worker provides support services to residents and their families in our Retirement Residence. To request support for yourself or your loved one, please contact the our Social Worker, Brittany Collard.


BSO Social Worker
Brittany Collard

All applicable Housekeeping and Laundry services are included in the monthly residency fee. Our Housekeeping staff makes daily cleaning rounds throughout our Home to keep it spotless, and our Laundry staff are regularly cleaning and labeling our resident clothing.

For more information, contact our Housekeeping & Laundry Supervisor,

Tena Brum.


Housekeeping & Laundry

Hair Cut - $15

Wash & Cut - $25

Wash & Set - $10

Wash, Cut, & Set - $20

Colour - $45

Colour & Cut - $55

Perm - $60

Residents wishing to set up regular appointment times can contact Jodi directly at ext.231, or our Director of Social & Recreational Services, Judy Ferrari, at ext.229


Hair Salon
Jodi Mummery

Manicures are available for our Retirement Residents by appointment only.

$20 per treatment

(includes cuticle care, nail shaping, and polish application)

Contact Mary Bartsch to make an appointment.


Mary Bartsch

All of our Resident Rooms are telephone-ready. However, the families of our residents are responsible for contacting Bell themselves.


If assistance is required, please contact Mariel Konrad at 

519-326-6109 ext.221

Bell Telephone Service

All of our Resident Rooms are cable-ready. Cogeco support is available through the Front Office.


Cogeco Cable Service

Our Maintenance Workers are available Monday through Friday and are always working to keep our Home and Complex in great shape.

For Maintenance concerns, please call the Front Office.



Our Long Term Care and Retirement Residents have the option of opening a Trust Account at the Front Office. This allows a small cash fund to be available whenever it may be needed.

Visit the Front Office to open an account.

Resident Trust Accounts

Our Chaplain provides emotional and spiritual support to our residents and families, and is responsible for Palliative Care and Bereavement Counseling in our Long Term Care Home. Worship Services, Communion, Memorial and Funeral Services are officiated by our Chaplain.

Lowell can be reached at ext.248 or

Chaplaincy Services
Lowell Froese

Our Home has a group of volunteer drivers who are available to help residents get to appointments when family members are unable (these drivers should be used as a last resort).​ The resident is expected to reimburse the driver for gas and pay for parking. Gas prices are as follows:

Local: $12

City (Windsor, Chatham, Essex, etc.): $40

London: $75

Kitchener: $100

Toronto: $125

Please note that these prices do not include parking fees.

To book a driver, please contact our Volunteer Coordinator, Terri Epp


Volunteer Drivers